Every Exec Chef, at some stage, is going to be responsible for procurement & stock inventory. This role is vital in ensuring slick service as well as controlling food costs. There are several factors to take into account when selecting both products & preferred suppliers. This guide will explore the aspects of successfully making the […]

How to word and issue written warnings  The different levels of Warnings The importance of correctly worded warnings The need to prove consultation has taken place The validity time frame for warnings Use of warnings as an aggravating factor in formal enquiries the art of fair/ professional counselling When is Counselling appropriate Misconduct Counselling versus […]

Create the Ultimate Telesales Team in 2021 Upskill your Telesales Team to become the best of the best.Vital in-house secrets to add lines & upsell orders, every time a Customer calls or they call a Customer.A half day, complete guide, to become the leading sales performers in your Industry.Content based on experience from 35 years […]